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The Evergreen Philosophy: Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving
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The Evergreen Philosophy: Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving

In this presentation Noah will lead you through his proven, step-by-step system to cultivate customer loyalty. Based on key takeaways from Noah’s best-selling book, Evergreen, this powerful presentation teaches participants how to transform the customer experience - right away.

4/5/2017
When: Wednesday April 5, 2017
11:00 AM PST / 2:00 PM EST (GMT-07:00)
Where: Webinar
United States


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$65 Nonmembers

$49 Members

$0 Professional & Executive Members

 

Does your company struggle to build strong, lasting relationships with current customers?

Are you addicted to the mad pursuit of new clients—wherever you can find them?

Is your business great at attracting new buyers, but terrible at keeping them?

 

If so, you’re not alone. Far from it. Noah Fleming will help you kick the addiction to customer acquisition, and reclaim focus on their most valuable asset: current customers. After all, loyal customers are the beating heart of every great business.

 

In this presentation Noah will lead you through his proven, step-by-step system to cultivate customer loyalty. Based on key takeaways from Noah’s best-selling book, Evergreen, this powerful presentation teaches participants how to transform the customer experience - right away.

 

In this groundbreaking program, participants learn how to:

               Build impeccable Character, Community, and Content—the 3 Cs of evergreen companies

               Create loyalty programs that turn satisfied customers into enthusiastic advocates

               Nurture profitable customers while pruning those who sap time and money

               Communicate core company values and build trust at every customer interaction

               Implement a simple framework to grow customer loyalty and increase customer retention

 

The tenets of Evergreen have transformed customer loyalty at organizations around the world. From Fortune 500 companies to mom-and-pop operations, every business benefits from building more meaningful relationships with their customers.

 

Noah Fleming is a sought-after business strategy consultant, speaker, and best-selling author. His landmark books, Evergreen and The Customer Loyalty Loop, break new ground on customer loyalty, customer service, customer experience, and customer retention. Noah’s firm, Fleming Consulting & Co., is a trusted coaching and consulting source for clients who want to dramatically grow their businesses. He is routinely quoted in The New York Times, Forbes, Reuters, and other top publications.

 

TESTIMONIALS

 

“Noah has woven together memorable examples, detailed common sense and an innate understanding of what makes a business thrive. Hunting for new customers wherever you can find them doesn’t make a whole lot of sense.”

Seth Godin, author of All Marketers Are Liars

 

“The Customer Loyalty Loop is a fun yet science-based look at all things customer-related. Put Noah Fleming’s advice to work, and learn how to identify customers, win them over, and keep them coming back for more.”

Daniel H. Pink, author of To Sell Is Human

 

 “Noah ranks among the finest authorities we’ve had over the years in strategic customer service management…For business leaders interested in growing customer retention (and who’s not?), Noah’s your guy to tap! I recommend him without reservation!

Lawrence E. Wilson, executive director of economic and leadership development, Rhode Island College Chief Executives Club

 

“We wanted to give our members an equal dose of immediately useful information and the confidence to put it to use. Noah’s closing keynote, which emphasized the critical importance of retention, gave us all a number of strategies that we could begin using right away. All of our members found the talk entertaining and useful. I recommend him highly.”

Robert Brady, president, Specialized Information Publishers Association and founder of Business & Legal Resources

 

“Noah is an engaging speaker, full of inspiring nuggets of marketing brilliance and insight. It was a pleasure attending his session…and I look forward to implementing the tactical advice he gave and improving our members’ experiences while boosting renewals!”

Nicole Rodriguez, marketing manager and PRO, MarketingProfs.com

 

“Our clients found Noah’s presentation to be full of pragmatic advice on online customer retention…We look forward to similar engagements with Noah in the future and would heartily recommend Noah to anyone interested in an excellent presentation, delivered in an engaging manner, with a very high [level of] practical content.”

Charles Breed, senior VP of corporate development, Vindicia

 

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Sales and Marketing Executives International, Inc.
PO Box 1390
Sumas, WA 98295 USA
312-893-0751

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